Friday, January 1, 2010

SAFE Wallet 6 Plus First Production Shipment Tracking

SAFE Wallet 6 Plus
First Production

Shipment Tracking

First Production Update — SAFE Wallet for iPhone 6 Plus

Read More: Production Updates for SAFE Wallet 6 Plus 

Looking for SAFE Wallet for iPhone 6?

Greetings, BulletTrainers!

It's been a long time in the making, but the SAFE Wallet 6 Plus is just a matter of days away from your iPhones! 

We are very excited to report the First Production of the SAFE Wallet 6 Plus is currently in transit from our factory!

I will be updating this page with relevant information on delivery of the First Production as it develops. I'll be checking in every day to share any new information I can!

Friday, October 2, 2015 

(Latest Update)

We've received reports that shipments have begun to reach customers!!! 

If you have any questions or concerns regarding your new SAFE Wallet 6 Plus, please contact us by email, or give us a call at (415) 440-1400.

Wednesday, September 30, 2015 

12:40 PM — First shipment has taken place! This morning, EVERY pre-order and Kickstarter reward for the SAFE Wallet 6 Plus was dispatched from our warehouse!!!

I was CC'd on a massive email with a series of order numbers and corresponding tracking numbers. This data will be emailed to your email address on file this afternoon!

We're so pumped to be shipping the SAFE Wallet 6 Plus!!!

-Alex (BulletTrain)

Tuesday, September 29, 2015

4:21 PM — I was just CC'd on an email from our warehouse account manager. The email confirmed shipment for all "backorders" (that's their term for pre-orders etc.) to ship tomorrow!!!

I wanted to share this great news with everyone, that the SAFE Wallet 6 Plus will be dispatching from our warehouse tomorrow :-)

Thanks everyone!

(earlier today)

1:00 PM — We have received confirmation that the merchandise has been received, and is being unpacked!

It doesn't look like shipment will commence today, unfortunately, BUT everything is being broken down now and prepared for dispatch to start tomorrow!

We're almost there, everyone!

Monday, September 28, 2015 

The first production was supposed to reach the warehouse today!

Our cargo was on the truck, en route to the destination, but the truck was delayed in L.A. area afternoon traffic and ultimately did not arrive at our warehouse before the Receiving Department was closed for the day.

We're VERY surprised to have one more day of unexpected delay fall into place, but we are still 100% stoked to deliver the best wallet case your iPhone 6 Plus could ever ask for!!!

Here are our latest projections with today's events taken into account.

  • Tuesday, 9/29/15 — First Production checked into warehouse inventory. POSSIBLE some shipments will dispatch.
  • Wednesday, 9/30/15 — First Production shipment processing and dispatch. All pre-orders shipped!
  • Friday, 10/2/15 — U.S. Recipients begin receiving their SAFE Wallet 6 Plus!!!

That should be it! We're really excited to get this case into your hands!!! Thanks for hanging in there, everyone!

- Alex (BulletTrain)

Saturday, September 26, 2015

10:00 AM — We received confirmation that, since Customs clearance wasn't posted earlier in the day on Thursday, it was not scheduled in Friday's delivery routes.

Good news though, a delivery appointment with our warehouse has been set on Monday! Dispatch to customers should commence by Tuesday :-)

We wish inventory were delivered sooner, but we are excited nonetheless to have the First Production shipping out to customers this coming week!

Friday, September 25, 2015

9:00 AM — U.S. Customs is clear!

This morning, we received confirmation that IN FACT, our pallet cleared U.S. Customs yesterday (9/24/15) at 4:15 PM!!!


If everything goes as planned, the product will arrive at our warehouse today, and be checked into inventory for dispatch on Monday 9/28/15!

I'm so pumped up to see everyone get their SAFE Wallets!!!!


10:38 AM — I just received confirmation that local parties are now communicating to schedule the delivery to our warehouse! This is a big day, everyone! More to come soon!

Thursday, September 24, 2015

5:00 PM — We expected today to be the day we received confirmation of dispatch from LAX, but our freight handlers are STILL waiting on the final sign-off from U.S. Customs to release the cargo.

Our freight rep believes this should be cleared up as early as tomorrow morning (Friday), or as late as Monday.

We wish we knew more, but will report tomorrow as soon as possible!!
-Alex (BulletTrain)

Wednesday, September 23, 2015

9:00 AM — We haven't gotten a decisive update to our delivery date from U.S. Customs, and the delivery date to our warehouse is still stated as 9/23 - 9/25 by our freight handlers :-)

We were notified that one piece of documentation needs to be updated. The necessary updates have been made to these documents, and they've been re-submitted.

We are expecting a solid update to clearly indicate when the cargo is leaving LAX by truck, and will share it as soon as possible!


10:17 AM — We've received some critical confirmations in the past hour!!!!!

  • Our freight handlers have reported the First Production is now in a "Checked-In" status, which is a precursory status to *official* clearance by Customs. Delivery to our warehouse by truck could commence as early as today!!! We will know more early this afternoon.
  • I had a conference call with our warehouse manager, and they are 100% prepared for our incoming cargo! This means we should see no delays between processing and shipment once the inventory is received!!! All shipment data has been confirmed on hand with our warehouse as well (Kickstarter backers, then customers).

Basically, it's starting to look more and more certain the First Production will be shipping from our warehouse very soon!!!

Tuesday, September 22, 2015

10:49 AM — Additional documentation has been added to our case with U.S. Customs! I am working on getting a hold of the contained information, and I should know more before the end of the day!

Our official "estimate" according to freight handling is 9/23/15 for delivery to the warehouse, but the information today should either confirm that date, or at the very least provide further clarity!

Monday, September 21, 2015

11:17 AM — U.S. Customs has opened our case! More to come soon as it develops.


5:08 PM — We've received confirmation via tracking that our First Production cargo has been inspected by U.S. Customs, and that the file has "remarks" for review. 

This is a good sign, although I am yet unclear if there is further inspection, or if this means the cargo will be offloading as early as tomorrow... but a good sign nonetheless!!!

I have a call in with our freight handling agent for an update, and plan to share as much as I can by tomorrow.

Thanks for hanging in there with us, everyone!

If you have any questions, please contact us via email or post it in the comments :-)

-Alex (BulletTrain)

Sunday, September 20, 2015

6:22 PM — We just received confirmation from our freight handler that the first production has been assigned to a case for U.S. Customs, and is on schedule for inspection to commence tomorrow morning!!!

So far, things are looking good for delivery in the next week!

Based on the lead-time in U.S. Customs right now and the pre-freight inspections by our freight handler, we have reason to believe the Customs inspection could take as little as 2 days!!!

Here is a best-case scenario from today's perspective:

  • 9/21/15 - Processing in US Customs
  • 9/22/15 - Clearance w/ US Customs
  • 9/23/15 - Delivery to our warehouse in Southern California, unpacking into inventory
  • 9/24/15 - Dispatch to Customers!!!

And here is a little more cushion on the same timeline of events:
  • 9/21/15 - Processing in US Customs
  • 9/24/15 - Clearance w/ US Customs
  • 9/25/15 - Delivery to our warehouse in Southern California, unpacking into inventory
  • 9/28/15 - Dispatch to Customers!!!

It's going to be pretty close whether the shipments will dispatch from our warehouse this week or early next week, but we will stay on top of it any keep everyone up to date!!!

Thanks for your support!
-Alex (BulletTrain)

September 17, 2015

This morning, our First Production was assigned to a case for U.S. Customs compliance checks.

Our freight handler has let us know that U.S. Customs is currently backed up until Monday due to the beginning of a busier time of year in terms of cargo conveyance and clearance.

This means we might not have too much to share tomorrow (9/18/15), but we'll be checking in with our handlers in the morning nonetheless to share whatever we can :-)

Thanks everyone!

September 16, 2015

The First Production has been confirmed as received in a holding warehouse at LAX! 

For clarity, this is NOT the warehouse shipment will take place from, but a warehouse for holding cargo for inspection at Los Angeles International Airport :-)

There will be a number of steps taking place behind the scenes for the next few days. We'll be doing our best to keep updates coming every day!

In the meantime, here is a photo of our First Production shipment in holding at LAX. It's a mighty fine pallet!

I don't know that I've ever been so stoked to see a pallet!

More soon! Thanks everyone!

September 15, 2015

We received confirmation over the weekend that the First Production was in transit, and are awaiting confirmation that the freight has arrived at Los Angeles International Airport. 

We are hoping to receive confirmation a little later today!

Thanks for checking in. This page will have LOTS of new information entered between now and delivery of your SAFE Wallets. 

Check back soon for more news on the first shipments of the SAFE Wallet 6 Plus!

In the meantime, feel free to get caught up on our other posts about the SAFE Wallet 6 Plus!

For instance, have you read our latest news about the iPhone 6s Plus?

Thanks for being a BulletTrain customer!
-Alex (Director of Operations)


  1. So who in your organization is a Paneristi?

    1. Hi Richard, Jake can be seen wearing his Panerai in one or two of our product photos on the SAFE Wallet 6 and 6 Plus :-)

      -Alex (BulletTrain)

    2. Very Nice....great watch! I'm excited about getting my Safe Wallet.

  2. Hi Alex,

    i sent an email regarding my shipping address listed in the advance shipment notification. Can you please take a look?

    1. Hi Sendhil, we've been pretty slammed with emails and phone calls this week about the SAFE Wallet 6 Plus, so I apologize if I have not yet replied!

      I will have your email addressed today and we will clarify any outstanding concerns :-)

      -Alex (BulletTrain)

    2. Thanks Alex. Got the email, I'm all set.

  3. I feel like this has taken forever. When are you actually going to ship these? I would like mine before the it becomes irrelevant because the iPhone 7 is out. You pay a lot of money for these cases and it would be nice to actually be able to use them.

    1. It was suppose to ship in March, this is just beyond ridiculous. It's almost a half a year late which sucks because it cuts down on the time this case will able to be used.

    2. Hi Tlemire, we realize the first production is late. We are doing our best with the resources we have available to us.

      At the same time, it speaks volumes that no other case manufacturer has come even close to achieving our level of utility or design in any new iPhone cases for the 6 or 6 Plus.

      We work very hard to make BulletTrain and its product a reality. We are not funded by venture capitalists, we are 100% self-driven and determined to change the way you use your iPhone for the better. If you'd like to learn more or have a conversation about BulletTrain operations at greater length please feel free to give us a call any time (415) 440-1400.

      -Alex (BulletTrain)

      PS - What iPhone 7? You saw the keynote right??

    3. This comment has been removed by the author.

    4. Yes I did watch, I meant the iPhone that will come out next year. We have been waiting for over a year for this case. Which means those who upgrade next year will only get to use the case for less time than we have been waiting. It just seems with every update you keep pushing or delaying the date.

    5. Hi Tlemire,

      I'm afraid we still haven't heard from you by phone to discuss your suggestions.

      Like in the last comment, BulletTrain is a small, dedicated design company. As noted on Kickstarter, Facebook comments, and more, OF COURSE we are growing and improving our practices to speed up development and tooling to ultimately get products to market faster.

      SAFE Wallet 6 Plus launched on Kickstarter 12/17/14. We understand waiting isn't fun :-)

      The true challenge is that there is NO precedent for our aggressively minimal design specifications in cell phone case design/manufacturing, or even in injected molded plastics at all.

      If you'd like to discuss injection molding, case design, or other elements of BulletTrain's ongoings to greater depth, please don't hesitate to give me a call at any time: (415) 440-1400. I have the BulletPhone on me riiiight about 24/7. Or, if you'd rather share your insight with us by email, you can reach my personal inbox directly at

      -Alex (BulletTrain)

  4. This comment has been removed by the author.

  5. Hi , it is GREAT news ! I can't wait to get my hands on the SAFE wallet. I do have a question or more like a request for confirmation?
    I sent an email awhile back asking to change my case color that I had ordered from the Bullettrain Blue to the Optic White. Can you please confirm this change. I would hate to get the wrong color sent out only to have to wait more time for the optic white SAFE Wallet
    I look forward to hearing from you.
    Thank you.

    1. Hi Donna,
      I have a confirmation email in my sent box timestamped 10:10 AM PST 8/25/15. We have you down for Polar White :-)
      Let me know if you have any other questions :-)

      -Alex (BulletTrain)

  6. Do we have a ETA on shipping and ETA on when Kickstarter backers will receive there coupons ? Do we have a release date on the safe pen and pricing ? In the original release it was part of the iPhone 6+ package.

    1. Hi Kevin,

      In the original pre-order release on Kickstarter, you'll find every reference to the SAFE Pen as an *OPTIONAL* accessory. However, by the time we launched the SAFE Wallet for iPhone 6 campaign on Kickstarter, we had received feedback from customers expressing how vital the SAFE Pen is perceived to be, so we made it a standard feature for the SAFE Wallet 6.

      Starting in the second production run of the SAFE Wallet 6 Plus, we will be doing the same thing. Until then, we are proceeding as originally conceived to reduce additional development delays :-)

      SAFE Pen development is still in process, and hasn't yet yielded a final production specification, although we are close. We currently anticipate the SAFE Pen to be available on coinciding with the release of the SAFE Wallet 6 later this Fall.

      As expressed in this update, we are essentially expecting the first production of the SAFE Wallet 6 Plus to arrive any time now. Here's a recap of our status as of 9/24/15 in lieu of reading the preceding updates.

      Things we need to happen before shipment takes place:
      1. Final sign-off from U.S. Customs
      2. Dispatch LAX by truck to our warehouse (should be same-day as 1)
      3. Receiving inventory and processing into warehouse (should be same-day as 1 and 2)

      On the following business day, we anticipate shipment to customers will begin.

      Please feel free to contact us if you have any questions, Kevin. We can be reached by phone or email anytime.
      - Alex (BulletTrain)

    2. So just to make sure I understand you correctly. I being a kick-starter early adopter I have been waiting on this project over a year and a half. As has everyone else the safe pen is not included with this. But your including this with your safe wallet for iPhone 6 orders? I do understand the pen isn’t released yet. But that is not fair to the people that have been waiting so long for this product. Not to get the safe pen at no additional cost to them. Also my question regarding the kick-starter backers getting a coupon was never addressed and I have not seen a coupon in my email.

    3. WOW it has just been longer and longer since the SAFE Wallet 6 Plus was announced, hasn't it!

      The SAFE Wallet 6 Plus was launched on Kickstarter December 17, 2014. Not 18 months ago— 9. We realize waiting isn't fun. TRUST ME, because at BulletTrain, we have ACTUALLY been waiting this long for these designs to come to fruition!

      As a scrupulous inspector of our Kickstarter campaigns, I'm sure you would also observe the $10 discrepancy between all pledge levels for the SAFE Wallet 6 (which includes the SAFE Pen) and the SAFE Wallet 6 Plus (which does not).

      Just to make sure I understand you correctly, you believe it is unfair for the SAFE Wallet to delivered as specified at launch, without the SAFE Pen? We announced since the launch of the campaign, that the SAFE Pen would be an additional OPTION to purchase in the future.

      Just so I'm clear, you think it makes more sense to give all of our SAFE Wallet 6 Kickstarter backers (who paid $10 to include the SAFE Pen with the SAFE Wallet 6) the impression that they unnecessarily paid $10 more per SAFE Wallet for the same kit?

      The SAFE Pen is not an off-the-shelf, ready-made pen which happens to fit in the SAFE Wallet. No, no, no. As a Kickstarter backer, haven't you seen our design references in the Kickstarter updates? Injection molding specialized parts at a relatively small size is still a significantly expensive and time-consuming affair. At BulletTrain, our one superpower which separates us from the other case manufacturers out there is DESIGN, and we are here to design beautiful, functional tools to complete today's tech.

      I truly do not understand your logic in saying we should just give the SAFE Pen away. I understand your perspective, being an early adopter frustrated with the delay (that was me in 2013 with the first SAFE Wallet), but that doesn't add up, Kevin.

      Kickstarter backers are still getting their Special Gift— discount code. That special gift I decided we should give to the backers is a pretty nice gesture isn't it :-) You should have that in your inbox this weekend.

      If you'd like to discuss BulletTrain Operations to greater length, please feel free to give me a call (415) 440-1400.

      -Alex (BulletTrain)

  7. Hello. I previously had the safe wallet for my iPhone 5 and loved it. I switched from iPhone to a different phone so didn't need the safe wallet case. I am now back having gotten the iPhone 6s+. First thing I did was look to see if you had the safe-wallet for the iPhone 6 plus (assuming the physical size of the iPhone 6s+ is the same). My question to you seeing that you are anticipating to ship out the Safe-wallet shortly is that if I were to place an order in the next few days...when do you estimate the delivery date to be? I get waiting a little bit, but I don't want to wait a couple months for it. The wait time isn't a knock to you....I understand that delays happen....I still don't want to wait that long. I hope it would only be a couple weeks as I really would like to get the safe-wallet again. Appreciate you time!

    1. Hi Jared, the SAFE Wallet 6 Plus is shipping to customers in the next few business days.

      We are doing our testing with the SAFE Wallet 6 Plus and iPhone 6s Plus this weekend, and plan to share more on the compatibility results by this Monday :-)

      I hope this helps!
      -Alex (BulletTrain)

    2. Sounds great! I will be eagerly awaiting to see the results and pray that it is compatible with the 6+ and that delivery is fairly soon. Appreciate it!

    3. Hello. Any word on the compatibility of the iPhone 6+ case working for the iPhone 6s+ case?

    4. Hi Jared, we just posted a new article about this on the BulletBlog :-)

      Good news: it will work!

      -Alex (BulletTrain)

    5. Awesome! I just ordered mine. Hope it gets here soon! Thanks!

  8. Thank you for updating I can't wait to get my iPhone 6+ case

    1. We can't wait either!!! We are very excited to get these cases to the public :-)

  9. Replies
    1. Shipment is commencing this week, and most U.S. recipients should be receiving their SAFE Wallets between 10/2/15 and 10/5/15.

      I hope this helps!

  10. Replies
    1. Close, but no cigar! Today is far from over :-)

  11. Will we get tracking info on our packages so we can watch them come cross country??

    1. Hi Ben, tracking information will be furnished to US recipients by email this afternoon. Stay tuned :-)

      -Alex (BulletTrain)

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  13. Hey guys! I was literally jumping for joy when I got the shipping notification email! I've been checking the tracking periodically- it always tells me "item not found" and to try again later or enter a different tracking number. Am I checking it too frequently and need to just calm down? Haha or is there just a major lag between getting the email and notifications starting to come. Because didn't they ship yesterday? Or were they set to ship starting today? Thanks!!!

    1. Hi Tucker,

      The First Production backorders all shipped yesterday (9/30/15), but tracking often takes a few days to populate with a location and timestamp.

      The first portion of postage is performed by UPS, and then it is transferred to USPS for delivery in your mailbox. Typically, tracking will give us something to work with on the second day after shipment.

      I hope this helps!
      -Alex (BulletTrain)

  14. So. Incredibly. Pumped. to be getting this on 10/6!!! I have the 6s+ and it's naked right now. I keep forgetting my drivers license and credit cards at home because my ID case broke last week and I refused to get another since we are finally getting our Safe Wallets! I've been looking for a solution like the Safe Wallet for 5 years! None of the other ID cases I've tried really did it for me... two cards just isn't enough. I'd lose or forget my wallet daily, but never once have I lost my phone, so I've been using ID cases since the iPhone 3GS. I really hope this product lives up to my expectations, because I can see myself requiring a Bullettrain Safe Wallet for every single iPhone I own in the future! Hopefully you guys will master the production process and can get quality cases out much faster in the future, because being without it is torture!! :)

    1. That's our hope as well, Terry! Thanks for sharing in our excitement :-)

      -Alex (BulletTrain)

  15. How do you handle refunds? I received mine on Friday and disappointed. Thanks

  16. How do you handle refunds? I received mine on Friday and disappointed. Thanks

    1. Hi Brennan, sorry to learn you're not satisfied with your SAFE Wallet! orders have a 14-day return window from the date of receipt. Please contact us at with your order information to begin the process.

  17. I don't plan to return mine ( it's better than nothing), but I'm not a fan of this model. The 5 was so much better. This unit is so slick. I keep dropping it. I'm going to see if I can get some bat stickum or something

  18. So is the tracking number for others working? Haha mine seems to just say the pre shipping info has been sent to USPS that was the second ... It hasn't changed since. I know there's a little lag... But it almost seems that it hasn't even shipped...? I only live in Colorado and they are coming from Cali- normally that's only 2-3 days ground shipping. I see other people who live much further than Colorado have already got theirs... Did I do something wrong? Haha thanks!


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