Sunday, January 23, 2011

BulletTrain Express Velcro Challenge Update...

BulletTrain Express Velcro Challenge Update

When I designed the BulletTrain Express Keyboard Platform for Apple Wireless Bluetooth Keyboard and Magic Trackpad, took a belt and suspenders approach, and as a result, over-engineered the Velcro.

Velcro Challenge #1: Keyboard Rocking
Status: Challenge Overcome

Challenge 1: Some customers have reported that the Apple Keyboard rocks back and forth from the left bottom corner to the right bottom corner. This is because in the first production run, we shipped them with long strips of velcro as seen in the photo below on the top image.

Solution 1: The second keyboard in the photo below, has much shorter velcro strips in the velcro channels, and this is the way we have been shipping the BulletTrain Express since the second production run. If you experience this challenge:

1. Remove the strip of velcro from the back of the keyboard.

2. Smile because you are one of the first people on earth to have a BulletTrain Express ;-)

3. Take the removed piece, and trim off a piece that is approximately 1/2 of the original length.

4. Attach it upside down at the top of the keyboard velcro channel (as seen in the second photo of the BulletTrain Express below).

5. This should work, and if it does not, remove it again and trim it down to 1/3 of the original length.

Velcro Challenge #2: Spongy Trackpad
Status: Challenge Overcome

Challenge 2: Some customers reported that when they depress the Apple Trackpad that is feels spongy and has too much resistance. They say "The Magic Trackpad does not press as easily when it is in the BulletTrain Express as when it is on a desktop by itself."

Solution 2: This is really easy to fix:

1. Remove the Magic Trackpad from the BulletTrain Express Keyboard Platform

2. Remove the velcro from the back of the Magic Trackpad

3. Trim off a piece that is approximately 1/2 the original size

4. Place the piece of velcro upside down in the velcro channel at the top (as seen in the photo above) and this will overcome the challenge.

Designer Note: As I mentioned, I over-engineered the velcro. The sole purpose of the velcro is to keep the keyboard and trackpad from falling-off when somebody picks up the keyboard and does not realize it is made from three pieces.

If you have any question, please contact me and I will answer your questions, and or help you overcome your challenge.


Designer and CEO

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