How The BulletTrain SAFE Wallet Silent/Ring Switch Works

How The BulletTrain SAFE Wallet Silent/Ring Switch Works

The entire first production of BulletTrain SAFE Wallets has been shipped out, with many very happy customers. Some customers have been confused by how the Silent/Switch functions on the BulletTrain SAFE Wallet, which can be confusing. The intent of this article is to help anybody who is confused with this issue to easily overcome it.

Step 1: is to install your iPhone 5 into your BulletTrain SAFE Wallet.

It does NOT matter which position the Ring/Silent Switch is in on the iPhone 5 when you install it. It will automatically properly seat itself in step 2.

Install your iPhone by laying it flat on top of the BulletTrain SAFE Wallet with the wallet door closed, then press down on each of the four iPhone 5 corners, one at a time, until all four iPhone 5 corners are installed in the BulletTrain SAFE Wallet.

Step 2: After you install your iPhone 5 in your BulletTrain SAFE Wallet, the side profile should look like it does in the photo of the iPhone on the left side, pictured above.  The Ring/Silent Switch will appear as if it is in the muted position, but it is NOT.

In order to properly activate the Ring/Silent Switch you MUST grab it between your left index fingernail and left thumbnail, then pull up on the Ring/Silent Switch, toward the iPhone front glass, untill you feel it grab and engage the iPhone Ring/Silent Switch. 

At first this may feel akward, but you will easily get used to it, and it will become second nature. IT IS IMPORTANT THAT WHEN YOU PULL BACK ON THE RING/SILENT SWITCH THE FIRST TIME AFTER YOU HAVE REINSTALLED YOUR IPHONE THAT YOU PULL IT BACK TOWARD THE IPHONE GLASS SCREEN REALLY HARD. TRY DOING IT 10 TIMES HARDER THAN YOU THINk YOU WILL NEED TO, AND IT WILL WORK.

Don't worry about being too aggressive with this. Pulling back aggressively to engage the Ring/Silent Switch cannot harm your iPhone in any way.

Once you have followed the instructions above, every time you move the Ring/Silent Switch back and forth it will work properly, until you remove your iPhone 5 from your BulletTrain SAFE Wallet. Every time you reinstall your iPhone 5 in your BulletTrain SAFE Wallet, you must follow these instructions again. Don't worry, if it seem complicated, it will become second nature before you know it ;-)

Once you have the Ring/Silent Switch properly engaged, when it is  down in the silent position, it will look like it is not all the way down, kind of like it should be able to slide down further, but it cannot slide down any further. In other words, it may look to be in between muted and un-muted, but it is NOT–IT IS IN THE MUTED POSITION. This is a design defect, we plan to fix in the future. In other words, when it is in the down position, it should appear like you slid it all the way down.

The installation video below shows hot install your iPhone into your SAFE Wallet.

If after reading this article, you still have a challenge, please call BulletTrain at (415) 440-1400, and we will assist you.

BulletTrain Express Velcro Challenge Update...

BulletTrain Express Velcro Challenge Update

When I designed the BulletTrain Express Keyboard Platform for Apple Wireless Bluetooth Keyboard and Magic Trackpad, took a belt and suspenders approach, and as a result, over-engineered the Velcro.

Velcro Challenge #1: Keyboard Rocking

Status: Challenge Overcome

Challenge 1: Some customers have reported that the Apple Keyboard rocks back and forth from the left bottom corner to the right bottom corner. This is because in the first production run, we shipped them with long strips of velcro as seen in the photo below on the top image.

Solution 1: The second keyboard in the photo below, has much shorter velcro strips in the velcro channels, and this is the way we have been shipping the BulletTrain Express since the second production run. If you experience this challenge:

1. Remove the strip of velcro from the back of the keyboard.

2. Smile because you are one of the first people on earth to have a BulletTrain Express ;-)

3. Take the removed piece, and trim off a piece that is approximately 1/2 of the original length.

4. Attach it upside down at the top of the keyboard velcro channel (as seen in the second photo of the BulletTrain Express below).

5. This should work, and if it does not, remove it again and trim it down to 1/3 of the original length.

Velcro Challenge #2: Spongy Trackpad

Status: Challenge Overcome

Challenge 2: Some customers reported that when they depress the Apple Trackpad that is feels spongy and has too much resistance. They say "The Magic Trackpad does not press as easily when it is in the BulletTrain Express as when it is on a desktop by itself."

Solution 2: This is really easy to fix:

1. Remove the Magic Trackpad from the BulletTrain Express Keyboard Platform

2. Remove the velcro from the back of the Magic Trackpad

3. Trim off a piece that is approximately 1/2 the original size

4. Place the piece of velcro upside down in the velcro channel at the top (as seen in the photo above) and this will overcome the challenge.

Designer Note: As I mentioned, I over-engineered the velcro. The sole purpose of the velcro is to keep the keyboard and trackpad from falling-off when somebody picks up the keyboard and does not realize it is made from three pieces.

If you have any question, please contact me and I will answer your questions, and or help you overcome your challenge.

Thanks,

Jake

Designer and CEO

Jake@BulletTrain.com